Quality Engineer 

LOCATION: Westminster / Maryland (US-MD), United States | BRAND: Knorr Brake Company | REQUISITION ID: 5864 | JOB GRADE:15  | ON-SITE/REMOTE: Hybrid 



Knorr Brake Company is the innovative leader in the manufacture and supply of braking systems, passenger doors and climate-control equipment for all types of Mass Transit customers such as: METRO, Light Rail Vehicles, High-Speed Trains, Commuter Rail and Monorail Vehicles for the North America market. We’re part of the Knorr-Bremse Group, the global leader in braking technologies. As part of our team, you’ll collaborate with a world of talented and dedicated colleagues whose sense of purpose complements your own. You’ll find rewarding opportunities, diverse experiences, partnerships, and an unwavering commitment to ethics and integrity. Innovation is part of our DNA. Achievement drives our culture. Learn more today at www.KnorrBrake.com!



The Quality Engineer is responsible for the planning and implementation of the investigation, testing, evaluation, corrective action planning, and reporting of returned customer product failures of Friction Brake, HVAC and Door System product lines for passenger rail transit vehicles.


  • Perform component level failure analysis on mechanical and electrical equipment to support RMA (Return Material Authorization) and customer issues, interacting with many groups including Quality, Engineering, Software, and Field Services amongst others
  • Test and evaluate the mechanical and electrical characteristics of components to identify root cause of product failures.
  • Lead and/or participate in 8D Methodology for problem solving of customer complaints. Provide a comprehensive technical 8D Failure Analysis Reports (FAR) and recommend corrective actions based on the results of the analysis.
  • Lead the identification and implementation of containment measures, corrective actions, and preventive actions related to customer product failures.
  • Monitor and document failure trends for both formal customer complaints and internal Knorr-Brake engineering investigations, and actively participate in the dissemination of failure information to Knorr-Brake personnel, the car builder and transit customers as appropriate.
  • Support development of methods, processes, procedures and equipment that will improve the failure analysis process and/or reduce failures.
  • Monitor returned equipment (RMA) and failure data from both new and fielded systems, participate in product testing programs, coordinate failure analysis activities, generate failure analysis reports, contribute to design corrective actions.
  • Participate in product development and internal design reviews to assure that Quality considerations are included in the design process.
  • Lead, support, and regularly contribute to Failure Review Board (FRB) meetings with other members of the department.
  • Must understand and support relevant key performance indicators (KPIs), as defined in the goal tree.
  • Quality staff has ability to release and/or reject products received from our vendors/ suppliers or produced within plant. Quality staff has the final decision for the release of product to the customers.



  • Must possess knowledge and practical understanding of brake, HVAC, Doors equipment or similar electromechanical equipment and principles.
  • Must possess the ability to understand engineering drawings, diagrams and schematics.
  • Has the ability to develop and implement Quality standards.
  • Is proactive and strategic thinking.
  • Has strong organization, interpersonal, and communication skills; confident to face customer or supplier, able to effectively lead teams.
  • Has the ability to influence others.
  • Understands KPS or lean behaviors and able to apply these to processes.
  • Experienced with APQP and relevant Quality control tools and processes, including knowledge of or education in Quality Engineering, design control, and verification and validation tools and methodologies.
  • Independently analyze and trend data, formulate and implement corrective actions to improve products, processes, and systems.
  • Experienced in Advanced Math, MS Word, Excel, PowerPoint, and MiniTab.
  • Capable of scheduling, planning, and program management.
  • Understands PFMEA (Process Failure Modes and Effects Analysis). 
  • Has advanced problem-solving skills. 
  • Experienced in Metallurgy/Materials Testing and inspection/measuring machines and tools (ex. CMM, micrometers, calipers, gauges). 
  • Managing & Improving Processes - Describes the ability to plan, prioritize, monitor and improve work processes and allocate resources.
  • Creativity & Innovation - Includes creating an atmosphere of openness and curiosity for innovations, providing and implementing inventive ideas that add value.
  • Teamwork - Means the ability to work with others and build a positive climate and trusting relationships within teams.
  • Adaptability & Flexibility - Includes the ability to build networks, work successfully in various, complex, changing and challenging environments and with diverse people.
  • Influence & Inspire - Refers to the ability to convince others to embrace ideas, providing compelling arguments and making use of informal processes.
  • Communication Skills - Comprises the ability to speak, present, write, listen and distribute information effectively and create an environment for open communication.
  • Strategy & Vision - Describes the ability to develop strategies aligned to the organization's vision, putting them into action and taking a big picture view, considering future influences.



Must possess multitasking skills - simultaneously work on multiple programs and various quality task activities
Must possess strong problem solving and troubleshooting skills
Must work well in a team environment, both internally and with customers
Must have effective writing skills for technical report generating.



Bachelors Degree, Mechanical or Industrial Engineering



3-5+ years experience



What does Knorr Brake Company have to offer you?

- Competitive Health Benefits, including Medical, Prescription, Dental, Vision and Virtual visits
- Company-paid Basic Life and Accidental Death & Dismemberment Insurance
- Company-paid Short-Term Disability Coverage
- Voluntary life, Disability and other Supplemental coverages
- Identity Theft and Legal Protection benefits
- Health and Dependent Care Flexible Spending Accounts
- Health Savings Accounts
- Generous 401(k) plan
- Tuition Reimbursement
- Free corporate passes to the Baltimore Zoo and Aquarium
- Free gym membership
- Additional discounts include cellular, auto, theme park & attraction tickets, local restaurants, bank partnerships, etc.
- Generous Paid Time Off
- Paid “KBC Cares” Volunteer Time Off
- 12 company-paid holidays (includes full week between Christmas and New Year’s)
- Monthly employee welfare events and corporate outreach (Crab Feast, Take Your Daughters and Sons to Work Day, Chili Cook-Off, etc.)


Knorr Brake Company LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Nearest Major Market: Baltimore