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Engineer, Sales Application 

LOCATION: Westminster / Maryland (US-MD), United States | BRAND: Knorr Brake Company | REQUISITION ID: 3587 | JOB GRADE:15 

 

 

Knorr Brake Company is the innovative leader in the manufacture and supply of braking systems, passenger doors and climate-control equipment for all types of Mass Transit customers such as: METRO, Light Rail Vehicles, High-Speed Trains, Commuter Rail and Monorail Vehicles for the North America market. We’re part of the Knorr-Bremse Group, the global leader in braking technologies. As part of our team, you’ll collaborate with a world of talented and dedicated colleagues whose sense of purpose complements your own. You’ll find rewarding opportunities, diverse experiences, partnerships, and an unwavering commitment to ethics and integrity. Innovation is part of our DNA. Achievement drives our culture. Learn more today at www.KnorrBrake.com!

 

JOB DESCRIPTION:

Summary/ Objectives:

The RailServices [RS] Sales Application Engineer is responsible for the technical support of all business activities of Knorr Brake Company’s RailServices (aftermarket) department. 

This position works closely with the RailServices Regional Aftermarket Sales, Bids & Proposals, Modernization Projects, and RS Project Management teams to identify and recommend sales opportunities, and to develop those opportunities thorough technical concepts and proposals with a focus on Maintenance, Upgrade and Modernization for the complete Knorr-Bremse Product portfolio. 
 

Essential Functions:

  • Support technical project handover from the Original Equipment [OE] project side of the business to the RailServices Aftermarket teams
  • Support RailServices Regional Aftermarket Sales teams in identifying sales and business potential, including: 
    • Gain insights on KB and competitor product technical performance (e.g. through customer contacts and visits)
    • Proactive analysis of KB installed base through technical obsolescence or performance and reliability upgrade assessments
    • Proactive review of competitor installed base for business potential to replace competitor products (e.g. as part of maintenance or modernization activities
    • Promotion, implementation, and application of the full range of RailServices products and services
    • Technical lobbying at customer sites
    • Present and discuss technical concepts with customers
    • Close cooperation and interaction with the sales teams during the tender phase
  • Support RailServices Bids & Proposal and Modernization Projects teams in preparing technical concepts and proposals for business activities, including: 
    • Technical analysis of customers’ installed base and products
    • Identification of technical customer requirements and expectations
    • Develop and prepare specifications
    • Write clause-by-clause comment to the technical customer specifications
    • Generate technical concepts, proposals, and solutions
    • Support cost definition and optimization in tender phase of proposals
    • Technical validation of RailServices proposals in line with Knorr-Bremse processes and policies
    • Initiate, coordinate, and manage the technical modernization process during the tender phase, including technical tender management
    • Write technical proposals for customer or prepare tender documents and submissions
    • Coordinate and oversee engineering activities in RailServices tender phase
  • Support RailServices Project Management team in identifying sales and business potential, including: 
    • Act as a technical consultant to the RS Project Manager, helping to successfully implement elements of the project
    • Coordinate and oversee engineering activities in RailServices project phase
    • Technical support for troubleshooting during the project phase
    • Review and release of technical project documentation for RailServices projects 
    • Review and validation of engineering activities by local Engineering, Center of Competence [CoC] Engineering, or RailServices Engineering as part of the RailServices project phase
  • Technical customer support for operation and maintenance of KB systems and products 
  • Technical customer assistance and coordination of technical problems to resolve open issues
  • Initiate Knorr-Bremse’s formal process to request engineering support by completing necessary Request for Engineering Development [RED] and Request for Engineering Change [REC] forms
  • Coordinate condition analysis and generate customer reports
  • Develop and extend network within the industry, including: 
    • Establishing and extending network with technical contacts at transit authorities, car builders, maintenance personnel, and consultants
    • Frequent customer visits with Engineering and Maintenance departments to identify and develop business opportunities
    • Technical representation for the RailServices portfolio at industry events and conferences
  • Maintain a safe, clean and healthy environment and ensure the compliance with company's rules and policies.
  • Must be able to comply with quality, product safety, and HSE rules, guidelines and regulations. Be energy conscious, if applicable.
  • Must understand and comply with applicable standards. ( i.e.: ISO 9001, ISO/TS 22163, ISO 14001, ISO 45001, ISO 50001, and CMMI).
  • Maintain and safeguard business records.

 

Competencies:

  • Mechanical and electrical system-level engineering   
  • Application and integration of Knorr products and other rail vehicle subsystems 
  • Rail vehicle-level integration
  • Analytical Thinking
  • Creativity & Innovation
  • Customer Orientation
  • Communication Skills
  • Teamwork
  • Writing Skills
  • Problem Analysis and Solving

 

Education and Experience:

Bachelor Degree in relevant engineering discipline(s) and 3-5 years of experience

 

What does Knorr Brake Company have to offer you? 

- Competitive Health Benefits, including Medical, Prescription, Dental, Vision and Video visits
- Company-paid Basic Life and Accidental Death & Dismemberment Insurance
- Company-paid Short-Term and Long-Term Disability Coverage
- Accident Insurance
- Health and Dependent Care FSAs
- Generous 401(k) plan
- Tuition Reimbursement
- Free corporate passes to the Baltimore Zoo and Aquarium 
- Free gym membership
- Additional discounts include cellular, auto, theme park & attraction tickets, local restaurants, bank partnerships, etc.
- Paid “KBC Cares” Volunteer Time Off
- Vacation and Sick/Administrative Leave
- 12 company-paid holidays (includes full week between Christmas and New Year’s)
- Monthly employee welfare events and corporate outreach (Crab Feast, Take Your Daughters and Sons to Work Day, Chili Cook-Off, etc.)

 

Knorr Brake Company LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.


Nearest Major Market: Baltimore

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