Warranty Clerk
LOCATION: Hanover / Pennsylvania (US-PA), United States | BRAND: Sheppard | REQUISITION ID: 6072 | JOB GRADE: 11
| ON-SITE/REMOTE: On-site
Founded in 1937, R.H. Sheppard Co. Inc. has a rich history of innovative design and American manufacturing excellence. Headquartered in Hanover, Pa., our dedicated team of over 700 employees supply components for the trucking and transportation industry worldwide. We are a wholly-owned subsidiary of Bendix Commercial Vehicle Systems LLC and a proud member of Knorr-Bremse.
Whatever your career path – whether it’s product innovation through engineering, working directly with our customers, manufacturing quality products or supporting our business in some other way, Sheppard – a Bendix CVS Company – delivers. Visit us online at www.rhsheppard.com/careers
JOB DESCRIPTION:
POSITION SUMMARY:
Conducts daily cycle counts based on the ABC cycle counting philosophy to include root cause problem solving to address missing inventory. Utilize the SAP computer system to adjust inventory based on the results of cycle counting.
ESSENTIAL DUTIES:
- Follows written and/or verbal instructions from Supervisors.
- Performs daily cycle counts.
- Conducts follow up inventory counts and location verifications on discrepancies.
- Assists in cycle count analysis and recounts.
- Performs physical product movement, stock rotations, etc..
- Conducts aisle location audits.
- Assists in inventory analysis and problem solving.
- Performs special inventory related projects as needed.
- Investigates and corrects quality control issues.
- Safely operates all necessary stockroom equipment (forklift, hand truck, scale, scanner, and computer).
- Performs record-keeping duties.
- Follows all aspects of Standardized Work Instructions.
- Understands and adhere to current health, safety, and environmental policies (ISO14001). Is empowered to identify, stop, and communicate or escalate appropriate action in regards to safety, health, and environmental concerns.
- Understands current quality policies and procedures (IATF 16949). Is empowered to identify, stop, and communicate or escalate appropriate action in regard to product quality.
- Manage customer question communications via phone and email.
- Assist with warranty claim data entry and processing.
- Performs other duties as requested, directed, or assigned.
QUALIFICATIONS:
Completion of high school diploma or GED
Requires at least 2 years of work experience in inventory, distribution, and operational procedures.
Must be able to operate various pieces of warehouse equipment, such as, cherry picker, fork lift and pallet jack.
Must be able to acquire forklift license in timely manner.
Strong math and attention to detail skills are required.
Must be able to effectively multi-task assignments.
Attendance on the job is essential.
Must be able to work in a team orientated environment.
Must be able to follow instructions, safety rules and regulations.
Must be able to read and follow written and verbal directions.
What does Sheppard have to offer you?
- Work/life balance that includes Paid Vacation & Holiday Paid Time Off
- 401k Plan with Company matching
- Retirement Savings Plan
- Educational Assistance Program (Tuition Reimbursement)
- Wellness Program and incentives
- On-site Health Clinic/Healthcare
- Health and Welfare Insurance Benefits that start on your 1st day of employment:
- Company-Paid Benefits:
- Basic Life Insurance
- Basic Accidental Death and Dismemberment (AD&D) Insurance
- Short Term Disability
- Business Travel Accident Insurance
- Employee Assistance Program (EAP)
- Voluntary Employee-Paid Benefits:
- Medical and Prescription insurance
- Dental insurance
- Vision insurance
- Supplemental Life Insurance Plans
- Supplemental AD&D insurance for Employee and Family
- Long Term Disability
- Accident Plan
- Critical Illness Plan
- Hospital Indemnity Plan
- Legal
- Identity Theft and Fraud Protection
- Company-Paid Benefits:
R.H. Sheppard Co. Inc. is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.