Engineer 3, Product Quality - Steering 

LOCATION: Hanover / Pennsylvania (US-PA), United States | BRAND: Sheppard | REQUISITION ID: 890 | JOB GRADE: 16 


Founded in 1937, R.H. Sheppard Co. Inc. has a rich history of innovative design and American manufacturing excellence. Headquartered in Hanover, Pa., our dedicated team of over 700 employees supply components for the trucking and transportation industry worldwide. We are a wholly-owned subsidiary of Bendix Commercial Vehicle Systems LLC and a proud member of Knorr-Bremse.

Whatever your career path – whether it’s product innovation through engineering, working directly with our customers, manufacturing quality products or supporting our business in some other way, Sheppard – a Bendix CVS Company – delivers. Visit us online at



Position Title:              Engineer 2-3, Product Quality – Steering – (Location Hanover PA)





 Position Summary:


This Controls product business team position is responsible for developing and implementing product designs and systems that prevent quality related issues in Bendix and Sheppard products.  Key responsibilities are leading the implementation of Advanced Quality processes for Hardware and Software product development for Steering Systems.


Essential Functions:


  • Lead teams in identifying potential risks and mitigation actions on hardware and software projects. Evaluate potential interactions with other products and systems.
  • Perform deep stress and noise factor risk analysis and processes to help identify possible product risks, failures and deploy adequate design solutions to prevent it.
  • Support the Product Development and Commercialization (PDC) Gate process and Advanced Product Safety Governance (APSG) protocol from feasibility to product launch in an Agile team environment. 
  • Assure tools such as hazard analysis, fault tree analysis, and DFMEA are utilized to identify product safety risks and assure that design is robust enough to assure customer requirements are met. Manage risk registers, mitigation strategies, and follow up communication planning.
  • Help insure that all systems / products / parts and subassemblies function as intended over the required design life, by leading an analysis of reliability critical system elements and project managing corresponding mitigation actions.
  • Develop effective working relationships to gain matrix resources to support initiatives. Positively influence at all levels, inside and outside the organization. Clearly communicate project status, risks and scope creep to stakeholders on a regular basis.
  • Support assigned business unit as quality focal point for all assigned customers.  Interface with customers and manufacturing plants to define customer quality requirements and monitor performance. 
  • Support, as assigned, breakthrough Quality initiatives and participate on other special projects.  Assist all functional areas and manufacturing locations with Advanced Quality Planning, problem resolution, prevention and mistake proofing.
  • For complex non-routine issues, provide leadership in developing and implementing corrective actions. and special project teams.
  • Willing to travel domestically and globally up to 15%.  Multi-lingual skills a plus




  • Candidate will have demonstrated proficiency in hardware, electronics, and software design, as well as leading Quality Assurance team meetings utilizing DFMEA methodologies, moderating risk assessment and ensuring that the correct methodologies are used.
  • Ability to lead and motivate multi-faceted teams, with the personal leadership to influence and positively motivate self and peers. Ability to manage multiple priorities and execute with speed.
  • The ideal candidate will possess engineering level knowledge and understanding of the key technical characteristics of the broad range of design and manufacturing processes of Steering hardware and Steering Systems.
  • Highly effective organization, negotiation, coordination, and presentation skills.







  • Engineer 2:  5+ years of experience in an engineering environment in lieu of Graduate degree in Engineering.
  • Engineer 3:  7+ years of experience in an engineering environment in lieu of Graduate degree in Engineering.
  • 1+ years’ experience in Commercial vehicle, Automotive product, Quality and Product development functions for Steering hardware manufacturing and assembly, Steering systems, Electronic Power Steering and Magnetic Torque Overlay Steering products.
  • 2+ Years’ experience in manufacturing process development and commercialization of new products strongly desired.
  • 1 + years' experience in Agile methodologies, project management and PM tools (Miro, Teams, Microsoft Project, Stage Gate, etc.). Project Management Professional Certified (PMP) strongly desired.
  • ISO 9001 TS16949 




  • High integrity, team player (good interpersonal skills, able to inspire/lead others). Builds effective relationships across the team and supply chain. Positive, "can do" attitude; excellent communication skills.
  • High energy; assertive, Innovative/Creative, Process discipline.
  • Solid experience in a technical field such as Quality Engineering or Manufacturing Engineering.
  • High level of energy, enthusiasm and optimism, as well as a sense of urgency, passion for excellence and a strong desire to shape the future.
  • Capable of working in a Team environment with excellent interpersonal and organizational skills.
  • Strong problem-solving skills.
  • Project planning and follow-up skills essential.
  • Ability to build strong customer relationships.
  • Proficient in Microsoft Office products (Word, Excel, PowerPoint, Access).




  • Minimum of a bachelor’s Degree of Science in Mechanical Engineering with applicable electronics experience. Graduate degree in Engineering in lieu of 3+ years engineering experience.
  • ASQ Certified Quality Engineer (CQE), Six Sigma Green Belt (SSGB), Toyota Production System (TPS), AIAG Failure Mode and Effects Analysis (FMEA), Certified Scrum Master (CSM) 


Position Requirements: 


The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




What does Sheppard have to offer you? 
- Work/life balance that includes Paid Vacation & Holiday Paid Time Off 
- 401k Plan with Company matching 
- Retirement Savings Plan
- Educational Assistance Program (Tuition Reimbursement)
- Wellness Program and incentives
- Telework policy
- On-Site Fitness Center
- On-Site Cafeteria with Healthy menu options
- Health and Welfare Insurance Benefits that start on your 1st day of employment:

Company-Paid Benefits:
- Basic Life Insurance
- Basic Accidental Death and Dismemberment (AD&D) Insurance
- Short Term Disability
- Business Travel Accident Insurance
- Employee Assistance Program (EAP)

Voluntary Employee-Paid Benefits:
- Medical and Prescription insurance
- Dental insurance
- Vision insurance
- Supplemental Life Insurance Plans
- Supplemental AD&D insurance for Employee and Family
- Long Term Disability
- Accident Plan
- Critical Illness Plan
- Hospital Indemnity Plan


R.H. Sheppard Co. Inc. is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Nearest Major Market: York PA
Nearest Secondary Market: Lancaster