Account Manager (1-3), Specialty OE 

LOCATION: Avon / Ohio (US-OH), United States | BRAND: Bendix | REQUISITION ID: 1937 | JOB GRADE: 17 

 

Want to help shape tomorrow?  At Bendix we’ve been doing it for 90 years…setting the standard with advanced dynamic solutions that drive improved commercial vehicle performance and safety.  We’re part of the Knorr-Bremse Group, the global leader in braking technologies. As part of our team, you’ll collaborate with a world of talented and dedicated colleagues whose sense of purpose complements your own. You’ll find rewarding opportunities, diverse experiences, partnerships, and an unwavering commitment to ethics and integrity. Innovation is part of our DNA. Achievement drives our culture. Learn more today! www.bendix.com/careers

 

JOB DESCRIPTION:

Position Title:              Account Manager (1-3), Specialty OE

Reports To:                 Manager, Engine & Specialty

Date Last Revised:     September 2022

 

                       

Position Summary:

 

Maintain customer relationships at the purchasing, engineering, quality, marketing, and sales levels focused on implementing strategic and tactical customer account initiatives, while requiring minimal supervision and support.

 

Essential Functions:

 

  • Lead day to day account maintenance topics, responding to price requests, change requests, tracking Quality & Delivery performance and support product launch initiatives.
  • Support customer interactions that impact commercial aspects including quotes and written agreements.
  • Develop interpersonal relationships with key customer contacts.
  • Monitor sales order process and provide strong technical support on complex orders.
  • Possess a strong understanding of clients' businesses, industry, and organizational structure.
  • Establish short- and long-term sales plans using global on-line computer tools and based on interaction with Bendix CoC directors and the Account Team.
  • Assist open RFQ response by working with CoC's and purchasing.

 

Knowledge:

 

  • Strong knowledge of all areas in the transportation industry including Suppliers, OEMs, Fleets, Original Equipment Service (OES), independent distribution channels, etc.
  • Possesses comprehensive knowledge of organizational sales policies and procedures.
  • Strong knowledge of the operation, design and application of air brake and foundation brake systems and steering systems.
  • Strong knowledge of contracts and negotiation tactics
  • Strong knowledge of marketing strategies.
  • Strong knowledge of computer-based programs. (Word, Excel, PowerPoint).

 

Experience:

 

Account Manager 1:

  • Minimum of 5 years’ experience in account management or similar experience.
  • 3-5 years’ experience heavy vehicle industry experience required.
  • Minimum of 5 years’ experience with heavy vehicle brake systems or a minimum of 3 years brake system sales experience at a heavy vehicle OEM preferred.

 

Account Manager 2:

  • Minimum of 8 years’ experience in account management or similar experience.
  • 5 years’ experience heavy vehicle industry experience required.
  • Minimum of 5 years’ experience with heavy vehicle brake systems or a minimum of 3 years brake system sales experience at a heavy vehicle OEM preferred.

 

Account Manager 3:

  • Minimum of 10 years’ experience in account management or similar experience.
  • 5 years’ experience heavy vehicle industry experience required.
  • Minimum of 5 years’ experience with heavy vehicle brake systems or a minimum of 3 years brake system sales experience at a heavy vehicle OEM preferred.

 

Skills:

 

  • Strong technical solution based selling skill set required.  Must be able to address the customers technical needs. 
  • High technical aptitude and business acumen in the commercial vehicle industry.
  • Customer first attitude, driven to build and prioritize customer relationships throughout the customer’s organization and within Bendix.
  • Excellent problem-solving skills including the ability to develop creative solutions that address customer needs.
  • Self-starter and strategic thinker for both short-term and long-term wins.
  • Must be able to partner with customers to develop actionable and strategic plans.
  • Strong interpersonal, oral, and written communication skills required.
  • Strong professional presence, capable of influencing through interactions and follow-up.
  • Must be capable of building and using a strong network, team player and wiliness to work in a matrixed organization.
  • Capable of building and delivering professional presentations.
  • Ability to learn quickly in a short amount of time.
  • Must maintain an organized work area from a home office that allows for quick and efficient responses to the customer needs.
  • Very Proficient in Microsoft Word, Excel & PowerPoint a must

 

Education:

 

  • Bachelor’s degree required; Business or Engineering discipline preferred.
  • MBA a plus.

 

Travel Requirements:

 

  • Individual must be domiciled in the defined territory and must be located within one hour of major airport.
  • Must be capable of traveling 60% of the time to customer facilities, Bendix locations, and industry events.

 

Position Requirements: 

  • Must be a U.S. Citizen

 

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

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What does Bendix have to offer you? 
- Work/life balance that includes Paid Vacation & Holiday Paid Time Off 
- 401k Plan with Company matching 
- Retirement Savings Plan
- Educational Assistance Program (Tuition Reimbursement)
- Wellness Program and incentives
- Telework policy
- On-Site Fitness Center
- On-Site Cafeteria with Healthy menu options
- Health and Welfare Insurance Benefits that start on your 1st day of employment:

Company-Paid Benefits:
- Basic Life Insurance
- Basic Accidental Death and Dismemberment (AD&D) Insurance
- Short Term Disability
- Business Travel Accident Insurance
- Employee Assistance Program (EAP)

Voluntary Employee-Paid Benefits:
- Medical and Prescription insurance
- Dental insurance
- Vision insurance
- Supplemental Life Insurance Plans
- Supplemental AD&D insurance for Employee and Family
- Long Term Disability
- Accident Plan
- Critical Illness Plan
- Hospital Indemnity Plan


Nearest Major Market: Cleveland
Nearest Secondary Market: Akron