Supplier Quality Engineer 

LOCATION: Hanover / Pennsylvania (US-PA), United States | BRAND: Sheppard | REQUISITION ID: 6475 | JOB GRADE: 15

| ON-SITE/REMOTE: On-site 


Founded in 1937, R.H. Sheppard Co. Inc. has a rich history of innovative design and American manufacturing excellence. Headquartered in Hanover, Pa., our dedicated team of over 700 employees supply components for the trucking and transportation industry worldwide. We are a wholly-owned subsidiary of Bendix Commercial Vehicle Systems LLC and a proud member of Knorr-Bremse.

Whatever your career path – whether it’s product innovation through engineering, working directly with our customers, manufacturing quality products or supporting our business in some other way, Sheppard – a Bendix CVS Company – delivers. Visit us online at



POSITION SUMMARY:                       


Provide world class quality engineering technical support to the manufacturing areas and product/new supplier launch activities related to supplied material to meet or exceed customer expectations. The Supplier Quality Engineer will champion supplier performance standards, procedures, and audit controls in order to meet business requirements, as well as identify and implement process improvements to increase the efficiency, effectiveness, and quality of company products and services.




  • Ensures compliance with the company’s Quality Management System and accepted manufacturing practices.
  • Creates and maintains receiving inspection plans for supplied material.
  • Performs duties as first support help chain for receiving inspection hourly team product quality escalations.
  • Assigns and enforces 8D problem solving with suppliers as needed.
  • Leads efforts for supplier qualification at the plant level include measurement system correlations and PPAP package reviews.
  • Performs duties to capture supplier performance data, identify trends, and initiate improvements projects.
  • Responds to escalations from production and assembly teams for quality of supplied product.
  • Creates, maintains, and enforces QMS system as related to supplier quality program.
  • Leads SPS (Simple Problem Solving) teams in root cause analysis of specific projects and report out to high level staff at suppliers as required.
  • Continuously researches and implements “Best Practice” manufacturing/processing methods and processes regarding supplier quality for problem suppliers.
  • Establishes and maintains supplier quality metrics.
  • Executes supplier qualifications and critical improvement projects with the central Supplier Quality Development Team.
  • Develops PPAP paperwork and coordinate with RH-Sheppard Customer Quality Team to achieve customer PPAP acceptance.
  • Ensures compliance with the plant policies and procedures including requirements for IATF-16949 and ISO14001.
  • Performs other duties as requested, directed, or assigned by the department manager / supervisor.





  • Process Management and Improvement:  Demonstrates the ability to plan, prioritize, monitor and improve work processes and allocate resources.
  • Communication Skills:  Demonstrates ability to convey and distribute information effectively and encompass strong speaking, presentation, written and listening skills.  Ability to create an environment for open communication.
  • Customer Orientation:  Demonstrates the competency of service and relationship-orientation toward internal and external customers, satisfying their needs and generating mutually satisfactory solutions.
  • Analytical Thinker: Demonstrates ability to collect, analyze and structure information using a wide perspective in order to identify key issues and patterns as well as to drawing conclusions.
  • Strategic and Visionary:  Demonstrates the ability to develop strategies aligned to the organization's vision, putting them into action and taking a big picture view, considering future influences.





This position has no supervisory responsibilities.




  • Bachelor’s degree in Engineering or Technical/Industrial management required.
  • 3 years+ of Quality Engineering, Supplier Quality Engineering, or APQP product launch experience in a manufacturing facility required.
  • Demonstrated experience in motivating and leading people, driving a positive work environment.
  • Demonstrated ability to develop and implement Quality standards.
  • Knowledge of GD&T and reading blueprints.
  • Strong Written and Oral communications skills.
  • Strong problem-solving skills.
  • Ability to handle multiple priorities at a time.
  • Working knowledge of Lean Manufacturing techniques with emphasis on Standardized Work, Continuous Improvement, 5S, and JIT principles.
  • Experienced with APQP and relevant Quality control tools and processes, including knowledge of or education in Quality Engineering, design control, and verification and validation tools and methodologies.
  • Independently analyze and trend data, formulate and implement corrective actions to improve products, processes, and systems.
  • Understands PFMEA (Process Failure Modes and Effects Analysis).
  • Machining and/or Casting Processes experience is preferred.
  • Training and certification in APQP processes is desired.




What does Sheppard have to offer you? 

  • Work/life balance that includes Paid Vacation & Holiday Paid Time Off 
  • 401k Plan with Company matching 
  • Retirement Savings Plan
  • Educational Assistance Program (Tuition Reimbursement)
  • Wellness Program and incentives
  • On-site Health Clinic/Healthcare
  • Health and Welfare Insurance Benefits that start on your 1st day of employment:
    • Company-Paid Benefits:
      • Basic Life Insurance
      • Basic Accidental Death and Dismemberment (AD&D) Insurance
      • Short Term Disability
      • Business Travel Accident Insurance
      • Employee Assistance Program (EAP)
    • Voluntary Employee-Paid Benefits:
      • Medical and Prescription insurance
      • Dental insurance
      • Vision insurance
      • Supplemental Life Insurance Plans
      • Supplemental AD&D insurance for Employee and Family
      • Long Term Disability
      • Accident Plan
      • Critical Illness Plan
      • Hospital Indemnity Plan
      • Legal
      • Identity Theft and Fraud Protection

R.H. Sheppard Co. Inc. is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.