Continuous Improvement Technician 

LOCATION: Hanover / Pennsylvania (US-PA), United States | BRAND: Sheppard | REQUISITION ID: 6187 | JOB GRADE: 11

| ON-SITE/REMOTE: On-site 

Are you looking for a stable company known for innovation to grow your career? At R.H. Sheppard, we’ve been leading our industry for nearly 90 years. It’s an exciting time to be part of our growing team! Under new local leadership, we are even more commited to finding new ways to improve employee experience, customer satisfaction and our overall business results.  Bring your passion, skills and experiences and join us in our journey toward continued success!


Why join the Sheppard team:

  • Earn competitive compensation based on position and experience with more earning potential available for trades or specialized roles. Overtime is regularly available for hourly employees interested in increasing their weekly pay with generous shift differentials available on 2nd ($2.50/hr) and 3rd ($2.00/hr) shift.
  • Quarterly incentive & attendance bonus eligibility beginning your first day of work.
  • Advance and earn more as you increase your knowledge and versatility. Learn new skills with our various training programs or explore new roles through our internal recruiting process.
  • Enjoy work / life balance with up to 14 paid holidays and two weeks of paid vacation time (accrued based on start date). Starting a family? Take six weeks off for paid parental leave to bond with your new addition. 
  • DAY ONE coverage for medical, dental, vision, life insurance, a variety of voluntary benefits, on-site healthcare facility for you and your family, wellness program incentives, and more!
  • Plan for your future goals with our 401K and company match, Retirement Investment Savings Plan and Tuition Reimbursement programs

Don’t wait! Click “Apply” now!


POSITION SUMMARY:                       

The Knorr Production System Technician will support the Knorr Production System (KPS) strategy for the facility.  This position will monitor 5S, shop floor management and kaizen improvements across the business and execute lean principles at the manufacturing site in conjunction with other departments.  The Technician will need to coach, mentor, and facilitate within the business to create a culture that embraces 5S, value stream mapping, waste elimination, standardized work, information flow, problem solving, strategy deployment and continuous improvement.



  • Coordinates 5S Events, including invitations, presentations and materials.
  • Executes 5S Audits in the campus.
  • Manages the 5S Action Log generated after the events.
  • Manages and order 5S Materials and Supplies.
  • Executes DMS 0,1 and 2 Audits (4).
  • Promotes and publishes the KPS Newsletter.
  • Develops and maintain the necessary policies, records, documentation, procedures, and practices to achieve the objectives and commitments effectively and efficiently to the organization.
  • Organizes teams to implement Kaizen and other improvement activities to ensure they are implemented in a reasonable timeframe.
  • Understands and adheres to current health, safety, and environmental policies (ISO14001). Is empowered to identify, stop, and communicate or escalate appropriate action regarding safety, health, and environmental concerns.
  • Understands current quality policies and procedures (IATF 16949). Is empowered to identify, stop, and communicate or escalate appropriate action regarding product quality.
  • Performs other duties as requested, directed, or assigned.



  • Action oriented:  Demonstrates ability to take action and lead by example.  Enthusiastically demonstrates sense of urgency.
  • Self-Motivated:  Demonstrates ability to take initiative and drive to achieve results.
  • Process Management and Improvement:  Demonstrates the ability to plan, prioritize, monitor and improve work processes and allocate resources.
  • Communication Skills:  Demonstrates ability to convey and distribute information effectively and encompass strong speaking, presentation, written and listening skills.  Ability to create an environment for open communication.
  • Customer Orientation:  Demonstrates the competency of service and relationship-orientation toward internal and external customers, satisfying their needs and generating mutually satisfactory solutions.



This position has no supervisory responsibilities.



  • College is a plus; high school degree is required.
  • At least 3 years of related experience is required.
  • Strong analytical, presentation, and interpersonal skills working across multiple, locations, all management levels and functions.
  • Demonstrated knowledge of Lean Manufacturing
  • Strong systems and data management skills required.
  • Proficient using Microsoft Office: (Word, Excel, and PowerPoint).
  • Ability to work well on own with strong planning and organization skills.
  • Ability to meet tight, multiple deadlines and handle various projects and tasks.



In performing the essential elements of this position, the following physical activities are required. The activities are measured in the amount of on-the-job time that is spent performing these activities.




 up to 1/3

1/3 to 2/3

2/3 and more





















Using Hands or Fingers to Handle or Feel





Stoop, Kneel, Crouch, or Crawl





Reach with Hands and Arms





Taste or Smell






In performing the essential elements of this position, the following weight is required to be lifted or force to be exerted.  These activities are measured in the amount of weight lifted or force exerted and how often.




 up to 1/3

1/3 to 2/3

2/3 and more

Up to 10 pounds





Up to 25 pounds





Up to 50 pounds





Up to 100 pounds





More than 100 pounds






In performing the essential elements of this position, the following vision requirements apply.





Close vision



Distance vision



Color vision



Peripheral vision



Depth perception



Ability to adjust focus






May be exposed to moderate heat, light dust, fumes, extreme temperatures, noise and hazards such as electrical shock or gases.  Some outside assignments could involve exposure to adverse weather conditions.  Adequate hearing protection is required for 85 decibels and above.



R.H. Sheppard Co. Inc. has a rich history of innovative design and American manufacturing excellence. Headquartered in Hanover, Pennsylvania, our dedicated team supply components for the trucking and transportation industry worldwide. We are a wholly-owned subsidiary of Bendix Commercial Vehicle Systems LLC and a proud member of Knorr-Bremse Group. Whatever your career path, Sheppard is committed to delivering diverse experiences, challenging opportunities and an unparalleled commitment to ethics and integrity.


R.H. Sheppard Co. Inc. is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.