Specialist 2, Regional Service 

LOCATION: Avon / Ohio (US-OH), United States | BRAND: Bendix | REQUISITION ID: 10059 | JOB GRADE: 13  

| ON-SITE/REMOTE: On-site 

Want to help shape tomorrow? At Bendix, we set the standard with advanced dynamic solutions that drive improved commercial vehicle performance and safety. We’re part of the Knorr-Bremse Group, the global leader in braking technologies. As part of our team, you’ll collaborate with a world of talented and dedicated colleagues whose sense of purpose complements your own. You’ll find rewarding opportunities, diverse experiences, partnerships, and an unwavering commitment to ethics and integrity.

Bendix Commercial Vehicle Systems LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

JOB DESCRIPTION:

Position Title:              Specialist 2-2, Regional Service – Western Region

Reports To:                 Manager, Field Service & Training

Date Last Revised:     April 6, 2026

Position Summary:

Provide technical services and training support for the Bendix Product line Bendix/Knorr-Bremse customer base, including OEM's, Independent Distributors, Fleets, Trailer Customers,  and internal colleagues.

Essential Functions:

• Troubleshoot Air, Foundation Brake and Electronic Safety Systems such as Antilock Brakes, Electronic Stability Control, radar-based Collision Avoidance and tire pressure monitoring.
• Conduct training for Bendix customers on the proper installation and maintenance of components and systems.
• Conduct Factory Product Schools, at various locations within the assigned region.
• Install, remove, monitor or test brake and safety system components as requested by Elyria Engineering.
• Support Regional Account Managers by providing them and their customers with training and product support.
• Develop training programs for new product introduction as well as on-going program maintenance.
• Assist Regional Director and Account Managers in development of marketing strategies.

Knowledge:

• Extensive knowledge of operation and maintenance of commercial vehicle products such as Air, Foundation Braking and Electronic Control Systems.
• Knowledge of heavy truck industry, OEMs, suppliers, distribution channels and trade associations.
• Possesses comprehensive knowledge of organizational sales policies and procedures.
• Knowledge of customer business and how they operate. 

Experience:

• A minimum of 3 years of vehicle system troubleshooting experience in the commercial vehicle industry.
• Strong experience in mechanical and electronical related products relating to commercial vehicles.  

Skills:

• Strong electrical and mechanical aptitude.
• Strong problem-solving skills, ability to uncover root causes and key drivers of product performance issues.
• Utilizes creative/innovative solutions to resolve complex problems/issues.
• Excellent interpersonal, oral, and written communication skills.
• Strong presentation skills. Capable of conducting presentations to leadership and small or large groups.
• Self-starter. Set your own schedule and manage your time to meet customer demands.
• Possesses exceptional planning and organizational skills.
• Must be able to prioritize the work load, selecting the customer requests that will benefit the company most.
• Proficient in the use of electronic test equipment such as Digital Volt Meter and Computer Diagnostics.
• Proficient in the use of hand tools.
• Proficient in Microsoft office products including Word, Excel, PowerPoint and Outlook.
• Capable of performing in a customer-focused, team-based matrix organization is essential.
• Capable of successfully performing independently as well as in a team setting.
• Results oriented with demonstrated capability of meeting tight deadlines.
• Pursues training and/or experiences for self-development.
• Bi-Lingual- English/ Spanish preferred.

Education:

• Associates Degree required. Preferred area of study in Heavy Automotive Equipment Technology or related field.   B.S degree in Mechanical or Manufacturing discipline preferred.
• Automotive Service Excellence (ASE) or similar certification in brake systems preferred.

Travel & Physical Requirements: 

• Must be able to travel both domestically 75% - 80% of the time. May be required to travel internationally on a minimal basis.
• Must be able to drive a vehicle for extended hours.
• Routinely required to lift approximately 50 Ibs.
• Must be capable of standing/sitting for extended periods of time.
• Must be able to use computer keyboard and hand tools.
• Must be able to project their voice in a noisy environment.

Position Requirements: 

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The anticipated salary range for candidates who will work in Avon, OH is $52,200- $85,300 per year. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry and education. Bendix is a multi-state employer, and this pay scale may not reflect positions that work in other states or locations. Provided they meet all eligibility requirements under the applicable plan documents, employees (and their eligible dependents) will be eligible to enroll in group healthcare plans that offer medical, dental, vision, and basic life and disability insurance. Employees also will be able to enroll in our company’s 401k plan. Employees will also receive 120 hours of vacation leave and 40 hours of Personal Paid Absence every year. Employees will also enjoy 12 paid holidays, and 1 floating holiday throughout the calendar year, subject to relevant terms outlined in the employee handbook. 6 weeks of paid parental leave will also be available for use. Requirements for these benefits will be controlled by applicable plan documents and policies. Employees working on federal contracts covered by the Federal Paid Sick Leave requirements will be notified and will receive benefits consistent and compliant with the FPSL requirements. Hired applicant will be able to purchase company stock, subject to the relevant plan documents and annual bonuses based on achievement of certain metrics of up to 4% of annual salary. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies. Applications for this position are accepted on an ongoing basis.